Refund Policy

1. Membership Fees

• Monthly Memberships: Monthly membership fees are non-refundable. If you cancel your membership before the next billing cycle, you will not be charged for the following month.

• Prepaid Memberships: Prepaid memberships are generally non-refundable, but we may consider refunds on a case-by-case basis for exceptional circumstances. Please contact us to discuss your specific situation.

2. Additional Services

• Event Space Rentals: Refunds for event space rentals may be granted if the cancellation is made more than [number] days before the event date. Cancellations made within [number] days of the event date may be subject to a partial refund or no refund at all.

• Other Services: Refunds for other services such as printing, meeting room rentals, or additional amenities may be granted at our discretion depending on the specific circumstances.

3. Refunds for Early Termination

• Monthly Memberships: If you terminate your monthly membership before the end of the billing cycle, you will not be charged for the following month. However, you will not receive a refund for any unused portion of the current month.

• Prepaid Memberships: If you terminate your prepaid membership early, you may be eligible for a partial refund of the unused portion of your membership. The amount of the refund will be calculated based on the remaining time on your membership and may be subject to an early termination fee.

4. How to Request a Refund

To request a refund, please contact us in writing via email or letter, providing your name, membership details, and reason for the refund request. We will review your request and notify you of ourdecision within a reasonable timeframe.

5. Refund Processing

Refunds will be processed using the same payment method used for the original transaction. Please allow 30 business days for the refund to be credited to your account.

6. Exceptions

We reserve the right to deny refund requests if we believe they are fraudulent or abusive.